Privacy Policy

Privacy Informations

This Privacy Policy applies only to customers and users who use HDmodels’ online services. For this reason, HDmodels has this document which illustrates how users’ personal data are processed and protected. Any changes made to this Privacy Policy can be found online.

How are users’ personal data used?

By providing their personal data, the user consents to their use by HDmodels so that the company can fulfill the commitments undertaken with users and provide them with the requested service. Personal data is necessary in order to:

• Create a personal account at (using, for example, the name and email address)

• Process orders through online services (using, for example, the name, postal address, date of birth and bank information)

• Send notifications on the status of deliveries via text messages (using for example your mobile number)

• Send marketing offers, such as newsletters and catalogs (using, for example, the email address, name and postal address)

• Contact users in case of problems relating to the delivery of items (eg using the telephone number and postal address)

• Respond to requests for information from users and inform them of new services or related changes (eg using the email address)

• Notify the winners of competitions organized online (using, for example, the email address, name, postal address and telephone number)

• Manage the account by carrying out credit checks (using, for example, the name, postal address and date of birth)

• Analyze personal data to provide users with marketing offers and relevant information (eg using name and shopping habits)

• Be able to verify that users are of legal age and can make online purchases (using, for example, the date of birth)

• To send you surveys through which you can influence our offer and our services (e.g. e-mail address)

Personal data is kept only for the time necessary to provide users with the requested services or as required by law. After these terms, the personal data will be deleted. Steel Models cannot delete personal data in case of legal archiving requirements, such as accounting rules or for other legal reasons that require data retention, for example ongoing contractual relationships.

Find out more about data protection regarding credit and fraud prevention agencies.

What rights does the user have?

The user has the right to request information relating to their personal data stored by HDmodels. If the data were incorrect, incomplete or irrelevant, they can request their correction or deletion. Once a year, the user has the right to request written documentation relating to the personal information stored by HDmodels regarding accounting. To request this documentation, write to HDmodels Customer Service. The user can at any time revoke his consent to the processing of personal data by the company for marketing purposes (such as sending catalogs, newsletters or offers). You can contact the company by sending a letter to HDmodels at 3DZ Roma s.r.l., Via Filippo Nicolai 24 00136 Rome or an email to [email protected]

Who has access to the data?

HDmodels does not transfer, sell or exchange users’ personal data with third parties for external marketing purposes. The data sent to third parties, for example the freight forwarders who deal with the delivery of the goods, are used by HDmodels only to fulfill the commitments undertaken with the users. HDmodels may also provide users’ personal data to organizations such as credit rating agencies or debt collection agencies for the purpose of enabling credit rating checks, identity checks and debt collection.

How is personal data protected?

HDmodels adopts the technical and organizational measures necessary to protect users’ personal data from loss, manipulation, unauthorized access and so on. The company constantly adapts security measures based on technological advances and developments. In HDmodels data protection is guaranteed by encryption. The SSL (Secure Sockets Layer) protocol allows you to encrypt all information exchanged between seller and buyer.


A cookie is a small text file saved and, during subsequent visits, retrieved from the user’s system or mobile device. HDmodels uses cookies to improve and simplify the user’s visit, but not to store personal information or to disclose such information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as files on the user’s system or mobile device for no more than 12 months. Session cookies are stored temporarily and disappear when the browser session is closed. HDmodels uses persistent cookies to store the home page selected by the user and related information if the user has selected the Remember me option while accessing the site. Instead, session cookies are used for the product filter function in order to check if the user has logged in or if he has placed an item in the cart.
Cookies can be easily deleted from the system or mobile device using the browser. For instructions on managing and deleting cookies, visit the online help section of the browser used. It is also possible to disable cookies or receive a notification each time a new cookie is sent to your system or mobile device. If cookies are disabled, it will not be possible to use all the functions of the HDmodels site.

Third party cookies

The third-party cookies used by HDmodels allow to collect statistical data in aggregate form through analysis tools, such as Google Analytics. These cookies are both permanent and temporary (session cookies). Permanent cookies are stored on the user’s system or mobile device for a maximum period of 24 months.


The website may contain links to other websites that are beyond the supervision of HDmodels. HDmodels accepts no responsibility for the privacy protection offered by these websites or their content and offers such links to enable its users to find more information on specific topics.

Information pursuant to the Regulations Ue 2016/679 GPDR

With reference to the personal data acquired through registration on the site, necessary for the execution of the online transaction, we inform you that:

  1. the collection and processing of personal data has the sole purpose of allowing the execution of commercial transactions, which are the subject of the Company’s activity, of keeping the Customer informed about related products or services and of complying with the fiscal / tax obligations provided for by law , by regulations and community legislation;
  2. in no case will personal data be disclosed to third parties for purposes not strictly related to the management of the existing relationship
  3. in the absence of such data, it is impossible to carry out the commercial transaction;
  4. all data are processed electronically, electronically and, in particular for data relating to the transaction by credit card, in encrypted form;

Owner and manager of the processing of personal data

HdModels presso 3DZ Roma s.r.l., Via Filippo Nicolai 24, 00136 Roma
Email: [email protected]

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